Privacy Policy
Effective Date: 1 August 2024
IVYM LTD (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase digital wellness content. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
1.1 Personal Data: When you register on our site, make a purchase, or otherwise interact with us, we may collect the following personal information:
- Name
- Email address
- Payment information (processed securely via Stripe)
- Any other information you voluntarily provide
1.2 Non-Personal Data: We may also collect non-personal information, which cannot be used to identify you, such as:
- Browser type
- Operating system
- IP address
- Pages visited on our site
- Time and date of access
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Manage Our Services: Including processing transactions, managing your account, and providing customer support.
2.2 To Improve Our Website and Services: We use data analytics to understand how our website is used and to enhance user experience.
2.3 To Communicate with You: We may send you administrative emails, newsletters, or marketing materials. You can opt out of marketing communications at any time.
2.4 To Comply with Legal Obligations: We may use your data as required by law or to comply with legal processes.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
3.1 Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (via Stripe), email delivery, and analytics.
3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
5.1 Access: You can request access to the personal information we hold about you.
5.2 Rectification: You have the right to request correction of any inaccurate or incomplete data.
5.3 Deletion: You can request the deletion of your personal information, subject to certain conditions.
5.4 Objection and Restriction: You have the right to object to or request the restriction of the processing of your data under certain circumstances.
5.5 Data Portability: You can request that we transfer your data to another organization or directly to you.
To exercise any of these rights, please contact us at hello@ivym.co. We may require proof of identity before fulfilling such requests.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information, please refer to our Cookies Policy.
7. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes are made constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
IVYM LTD
Clyde Offices (2nd Floor)
48 West George Street
Glasgow, G2 1BP
Email: hello@ivym.co
